Our Values

These values reflect how we would like to do business and how we behave towards our students, clients, tutors and staff. Our values are reviewed yearly by all of our staff and added to, amended or removed by consensus.

Quality

In order to provide education of the highest quality we do the following:

Place the learner at the centre of everything that we do
Find the best teachers to be tutors
Build scalable, robust systems
Excellent project management
Obtain as much feedback as possible
Never hard sell. Excellent products sell themselves
Operate in a transparent manner

Be Nice

We like to do business with people we like. We believe that if we are as nice as possible, people will want to do business with us. In order to be as nice as possible we try to adhere to the following principles:

Produce as many free resources as possible to help our learner
Don’t tell people off
Help our teachers and product managers as much as we can
Don’t judge too quickly
Make decisions by consensus
Be as honest as we can and do the right thing

Drive Change

The world of education is changing fast. In order to achieve our mission we feel that it will be insufficient for us to just deal with change when we are confronted by it but to lead change in the education industry. We aim to lead change by doing the following:

Not being scaredy cats
Saying “yes” to new ideas
Celebrating our new product failures alongside our successes
Leading by example by continually investing in our own development
Being at the forefront of educational change

Work Together

If you want to go quickly, go alone, if you want to go far, go together. We want to go a very long way. As such it is important that we can leverage the respective strengths of our stakeholders in order to progress efficiently. In order to encourage teamwork we:

Make sure that we all know where we stand
Are equitable with pay
Make sure that every owl is leading a project
Share our burdens with each other
Understand what our colleagues are doing
Love our tutors
Invite senior managers to assist with admin

Have Fun

Students will engage more effectively with their tutors if their sessions are fun. We also believe that the most effective owls are happy owls. Having fun is essential for us to achieve our aims and we try to achieve this by doing the following:

We do whatever we need to in order to enjoy what we do
Organise regular team away days and owl holidays
Love what we do and do what we love
Encourage each other to take care of our health and well-being
Minimise “screen time” by meeting stakeholders face to face